Oh, hello… we weren’t expecting to see you here, to be honest!
You’re probably looking for our resource library.
From emotional to effective: Handling a difficult conversation
Use these evidence-based steps to regulate your emotions, think clearly and lead a fair, productive conversation for a high-stakes chat. Practical checklist included.
Conversation debt: the hidden cost of avoiding tough talks
Avoiding difficult conversations at work creates ‘conversation debt’ that harms performance and culture. Use these simple tips to choose which talks to have now.
![[Guide] Handling conflict at work: what good managers do differently](https://images.squarespace-cdn.com/content/v1/6348398d9d21fd6277c64f96/1764074828110-OAKDWQ3PJ3E0VQ4BAE84/blog+images+June+2025+%2820%29.png)
[Guide] Handling conflict at work: what good managers do differently
Learn how good managers handle conflict at work. A practical guide to spotting early warning signs, structuring tough conversations and turning workplace tensions into constructive progress.
The PREP framework: Communicate ideas with clarity
What is the PREP framework, and how can you use it?
Storytelling: Underrated and underused!
Trust me – storytelling skills deserve a spot in your L&D plan…
Communicate with intention for better conversations
Misunderstandings - they happen all the time. So how can you navigate conversations in a way that reduces conflict and keeps everyone working towards a shared goal?
Is ‘Bad Signalling’ really that bad?
Is bad signalling really… well, that bad? Turns out, yes! Stop undermining yourself and start speaking with confidence.
The Social Styles model: communicate better with this powerful theory
Are you a driver, expressive, amiable or analytical? Find out how the Social Styles theory can help you communicate better at work.
![Are you a submissive, assertive or aggressive communicator? [QUIZ]](https://images.squarespace-cdn.com/content/v1/6348398d9d21fd6277c64f96/4ea297e4-7a5a-4acd-80c7-22e9b17f2a41/assertive-aggressive-passive-quiz.jpg)
Are you a submissive, assertive or aggressive communicator? [QUIZ]
Are you assertive, passive, aggressive - or even passive-aggressive? Find out in our quiz and explore these modes of communication in conflict.
Hybrid working: how to communicate effectively
Some useful ideas on getting the point across when collaborating remotely.
The best way to build trust in the workplace
Employees in high-trust organisations are more productive, have more energy at work, and collaborate better with their colleagues.
