Training sessions → Management & leadership → Coaching skills
Training course:
Coaching skills
Help your managers shift from telling to asking, and watch capability grow. This coaching training for managers gives a clear structure for effective coaching conversations and the confidence to use it day to day.
Two hours • In-person or remote • 4-15 participants
Rated 4.7/5 ★★★★★ from 54 recent reviews
About this training course
Great managers grow people. Coaching is how they do it consistently and at pace.
Our Coaching Skills course gives leaders a repeatable structure and a shared language for coaching conversations, so they can shift from directing to developing, without slowing delivery. It tackles the real issues managers face every week: fire fighting, learned helplessness, bottlenecks created by well meaning advice, and 121s that feel like status updates rather than growth conversations.
This coaching training for managers shows exactly when to coach and when a clear instruction is the better choice. Managers learn to use the GROW model to guide a conversation from goal to action, to ask questions that spark insight, and to listen in a way that uncovers root causes rather than surface symptoms. We also cover simple coaching contracts for 121s, ways to build trust quickly, and how to hold people to their own commitments so coaching leads to progress, not pleasant chats.
The result is a manager who asks better questions, builds ownership, and frees up their own time. Teams learn to solve problems earlier, take smarter risks, and bring ideas rather than issues.
If you want a practical, confidence boosting step towards a coaching culture, this Coaching Skills for Managers session delivers exactly that.
Key details
this training session is two hours long and packed with powerful ideas
designed for groups of 4 – 15
delivered by an expert trainer at your workplace, or virtually
interactive, with plenty of exercises that get people talking
customisable, to connect with your organisation’s values
Who this course is for
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New and experienced managers who want a reliable approach to coaching
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Leaders supporting new starters or taking teams through change
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Busy managers who need coaching skills that fit into everyday 1:1s
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Organisations that want practical coaching training for managers without downtime
“Maximal learning in a short, but intense, session. This is definitely the way forward for management training, as far as I am concerned.”
Professor Niamh Moran, Royal College of Surgeons Ireland ★★★★★
What your team will learn
By the end of this manager training course, participants will:
Define coaching and explain how it differs from other development techniques
Identify opportunities to use coaching within their own teams
Know when a direct, telling approach is more appropriate than coaching
Use the GROW model to structure effective coaching conversations
Develop confidence and a growth mindset in others
Apply coaching to lift team output and accountability
💡This is a practical, interactive session designed to create lightbulb moments that participants can take back to the workplace immediately.
Core topics covered
We focus on tools managers can use straight away. The session is fast-paced, engaging and highly practical.
What coaching is and why it works
Benefits, uses and how coaching differs from mentoring, training and directing. Spotting the right moments to coach.
The GROW model in action
Using Goals, Reality, Options, Way Forward to structure conversations across everyday scenarios.
Mindset and the coaching contract
Creating trust, agreeing expectations and building a growth mindset so conversations feel safe and productive.
Practice and next steps
Working in trios to coach, observe and give feedback. Reflecting on where to apply coaching next and committing to actions.
Core coaching skills
Powerful questioning and active listening techniques that prompt insight rather than advice-giving.
Course Delivery
Our management training courses for new managers are designed to be short, powerful, and easy to fit into busy schedules.
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2 hours, packed with high-impact learning
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Delivered in-person anywhere in the world, or virtually for remote teams
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Best for 4–15 participants to maximise engagement
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Live, interactive, discussion-based with no long lectures or death by powerpoint
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All our courses can be tailored to your organisation’s values, culture, and goals
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This course is ideal for:
Managers, team leaders and supervisors
HR and People leaders who coach managers
Project and programme leads who need stronger developmental conversations description
Provide useful coaching skills for your managers.
Pair this with
Managing difficult conversations
For confident, fair performance discussions
Inspiring career conversations
For future-focused development
For clear ownership and follow-through
For everyday coaching habits
Building and leading great teams
For team-level impact
Outcomes you can expect
Organisations choose this course to help managers:
Build a coaching culture that lifts initiative and ownership
Reduce over-reliance on managers by encouraging problem-solving
Improve performance conversations and career discussions
Increase engagement through better quality 1:1s and feedback
Give managers a shared language for coaching at work
💡Ask about a connected programme for managers that covers the essentials. We’ll help you shape a high impact sequence that fits their calendar.
Attendee reviews for our ‘Coaching skills’ training course
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"I really learned a lot from this session – this will be a great tool for me to implement where needed, and help me stay on track when my staff will benefit more from a coaching approach."
★★★★★
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"The course was very open & interactive – it's also very relevant to my current situation, with a couple of new employees where coaching is needed."
★★★★★
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"Great facilitation. Our trainer came off calm, knowledgeable and open which is always great. The content was perfect: not overwhelming. and focused on one method, which allows you to really practice."
★★★★★
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“It was really helpful, with both examples and space to discuss and practice the prompts and questions our trainer had taught us. It really made me think about how I act in 1:1's and conversations with my peers and direct reports.”
★★★★★
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"Great presentation and examples. The information in the session is very helpful."
★★★★★
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"I loved the breakout sessions as a way to get people contributing."
★★★★★
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"The coaching section at the end was interesting to show that coaching in itself was a skill set!"
★★★★★
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"Excellent course, a great trainer, and the length of the course is just right."
★★★★★
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“The instructor was very good at explaining things and helping us with examples when we were stuck."
★★★★★
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"Excellent presentation, and the rapid-fire questions for self assessment of an issue were interesting too!"
★★★★★
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"I liked the fact that it was very interactive and engaging. We could practice what we had learnt in a safe place."
★★★★★
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"Really engaging – the perfect balance of content and exercises."
★★★★★
Frequently asked questions
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Yes. We concentrate on the essential mindset, questioning techniques and the GROW model. Managers leave with a clear structure they can use immediately. Follow-up clinics are available if you want more practice.
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Yes. The skills and structures we teach work in person and online, and the practice segments can be delivered virtually.
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Absolutely. We adapt scenarios, examples and language to your context and values, and can align with your leadership framework.
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We encourage people to think about real situations, but no one is forced to share anything they are uncomfortable with. Practice uses realistic scenarios in a supportive environment.
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Each attendee gets concise course notes and practical prompts to support transfer to the workplace.
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This course is designed for in-house groups. If you have a small cohort, speak to us about joining dates with another client or running a virtual cohort.
Ready to Get Started?
Empower your managers to lead with confidence and deliver results.
Training made easy, the BiteSize way •
Training made easy, the BiteSize way •
All killer, no filler: our training sessions are carefully packed with high-value insight, delivering maximum impact for busy teams.
Live & interactive: real change doesn’t come from half-heartedly skimming through e-learning. We believe in bringing people together, to deliver memorable, engaging training experiences with learning that sticks.
Expert-led: all our sessions are designed + delivered by experienced specialists in L&D, HR and leadership coaching.
