Oh, hello… we weren’t expecting to see you here, to be honest!
You’re probably looking for our resource library.
From emotional to effective: Handling a difficult conversation
Use these evidence-based steps to regulate your emotions, think clearly and lead a fair, productive conversation for a high-stakes chat. Practical checklist included.
Conversation debt: the hidden cost of avoiding tough talks
Avoiding difficult conversations at work creates ‘conversation debt’ that harms performance and culture. Use these simple tips to choose which talks to have now.
